RocketNode - Status Page

Dallas experiencing degraded performance

Instability in Dallas, Texas
  • Monitoring
    Monitoring

    Update from CosmicGuard:

    Telia Link - The Telia link was restored last night at approximately 7:00 PM CST and has remained stable since. While we observed normal light levels and no errors on the port on our end, we proactively replaced the optic, which appears to have resolved the issue.

    GTT Link - The GTT port showed similar symptoms—normal light levels with no errors. We replaced that optic yesterday as well, but the link continued to experience problems. GTT was scheduled to perform maintenance on their end at 1:00 AM CST but missed that window. We've temporarily removed this link from service and are awaiting their maintenance, which we've asked them to complete as soon as possible.

  • Update
    Update

    We have received a new update from them:

    The GTT instability is still being investigated with them.

    We have since disabled Telia routing in Dallas until the optics are replaced, and everything has been stable since for over an hour.

  • Identified
    Identified

    We are aware that Dallas has had sporadic outages over the past few hours. Here is the update we got from CosmicGuard: We are currently investigating two separate issues in the Dallas region. We have an open ticket with one upstream regarding potential congestion we are seeing on their end. Separately, we have identified a faulty optic in a separate transit partner, and we have dispatched someone to replace the faulty optic.

    https://status.as30456.net/cmpx01z2z016tp5aw1qo3tyb2

Operational

Keymaster - Operational

Platform Server (FXServer) - Operational

Client authentication (CnL) - Operational

Recent notices

Show notice history