Scheduled for September 09, 2023 at 6:30 PM – 10:36 PM
Affects
Panel
Under maintenance from 6:30 PM to 10:36 PM
Billing
Under maintenance from 6:30 PM to 10:36 PM
Virginia Locations
Under maintenance from 6:30 PM to 10:36 PM
VA Game Servers
Under maintenance from 6:30 PM to 10:36 PM
Completed
September 09, 2023 at 10:36 PMCompleted
September 09, 2023 at 10:36 PMMaintenance has been completed successfully. We will be writing a post-mortem detailing this incident later.
We will be monitoring our systems for the next 24 hours to ensure reliability - for now, we are looking good. Thank you so much for dealing with us throughout the entire incident.
Update
September 09, 2023 at 10:27 PMIn progress
September 09, 2023 at 10:27 PMA fix has been implemented and we are now recovering the services.
Update
September 09, 2023 at 10:06 PMIn progress
September 09, 2023 at 10:06 PMThe root cause of the downtime has been identified - we are performing the fixes necessary now
In progress
September 09, 2023 at 6:30 PMIn progress
September 09, 2023 at 6:30 PMMaintenance is now in progress
Planned
September 09, 2023 at 6:30 PMPlanned
September 09, 2023 at 6:30 PMWe are planning to upgrade our Kubernetes VA cluster in the next few minutes. We expect zero downtime during this upgrade - we always like to inform our customers before we make any adjustments.
