RocketNode - Dallas VPS & Game Server Outage – Incident details

All systems operational

Dallas VPS & Game Server Outage

Resolved
Major outage
Started about 2 years agoLasted 1 day
Updates
  • Resolved
    UTC
    Resolved

    All Dallas systems are back online. Please open a ticket if you are still experiencing any issues.

  • Update
    UTC
    Update

    The budget nodes and RN32/33 are back online. We are waiting on RN28/29.

  • Update
    UTC
    Update

    Dallas VPS node #3 is back online

  • Update
    UTC
    Update

    Dallas VPS nodes #1 & #2 are back online. You will likely need to reboot your VPS via the client area before its accessible

  • Monitoring
    UTC
    Monitoring

    We are still waiting on the PDUs for RN28-33, RN1-BG-DAL, RN2-BG-DAL, and Dallas VPS nodes 1-3 to recover. All other Dallas systems should be operational.

  • Investigating
    UTC
    Investigating

    All Dallas game servers are offline and some VPS nodes as well. The facility we use currently has no power. We will update you as more information is sent our way.