Dallas TX RN27 Full Outage
- Resolved · UTC
Seems like everything is working as intended and the overall load of RN27 is within acceptable levels.
- Monitoring · UTC
The machine is back online. We identified there was a faulty fan in the system which caused the machine to overheat. This fan has now been replaced and the system is back online. We will continue to monitor system performance and move some servers to our new RN30 Texas Node to lighten the load on RN27 for improved performance.
- Update · UTC
We have been informed the tech is on-site. We will update you once we have a newer update on the situation.
- Update · UTC
We are still waiting for an on-site tech to attend to our server.
- Identified · UTC
We are aware that RN27 is down and have identified the cause. We are working with the datacenter to get it back online, but due to delays, we are still waiting for it to be brought back online. We will keep you all up to date.