RocketNode - RN64-GAME Texas Outage – Incident details

RN64-GAME Texas Outage

ResolvedPartial outage28 hours 40 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The CPU and power supply on this machine were replaced and the system is back online. We'll keep monitoring this system closely.

  • InvestigatingUTC

    The machine has powered itself off again. Our provider has sent the techs on site to investigate further.

  • MonitoringUTC

    Our provider found this machine was having thermal issues so they added an additional fan and raised the fan speed to increase overall airflow. This machine is back online and being monitored closely.

  • InvestigatingUTC

    We are currently communicating with our provider as this machine isn't powering on. They will have the system de-racked for further inspection as they believe the power supply failed. We'll keep you posted and apologize for the inconvenience this has caused.