RocketNode - VA Game Outage – Incident details

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VA Game Outage

ResolvedMajor outage32 hours 57 minutes
  • ResolvedUTC

    Resolved
    --
    We had some Ceph MDS nodes reconciling on the wrong version, which unfortunately led to a massive amount of connection failures and a cluster-wide blacklist of internal IPs. it should be all sorted now. Apologies for the delay while we navigated these, everything should be stable now. If your servers are still not working, please perform a hard refresh (Ctrl+F5), and if you're still experiencing problems, please reach out to support and we'll be happy to look into it and get this resolved. Thank you for your patience!

  • MonitoringUTC

    A fix has been applied. If you're still having trouble booting your server, please open a ticket with us.

  • InvestigatingUTC

    We are aware that VA game servers are not accessible from the game panel. Our team is currently investigating.

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    VA Game appears to be stabilizing. If you’re still running into trouble booting your server please open a ticket with us.

  • InvestigatingUTC

    We are aware of some game servers being unable to boot. Our team is investigating further.