RocketNode - Notice history

All systems operational

Panel - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 99.59%

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May 2024
Jun 2024
Jul 2024

Billing - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
100% - uptime

VA Game Servers - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

VA VPS Servers - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

VA Databases - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
100% - uptime

NYC Budget Game Servers - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
100% - uptime

Texas Game Servers - Operational

99% - uptime
May 2024 · 97.71%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Texas VPS Servers - Operational

100% - uptime
May 2024 · 98.92%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Texas Databases - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
100% - uptime

Oregon Game Servers - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Oregon Databases - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
100% - uptime

London Game Servers - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 99.96%

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May 2024
Jun 2024
Jul 2024

London Databases - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
100% - uptime

Singapore Game Servers - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Singapore Databases - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
100% - uptime

Australia Game Servers - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Australia Databases - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
Operational

Keymaster - Operational

Platform Server (FXServer) - Operational

Client authentication (CnL) - Operational

Notice history

Jul 2024

RN23/25 London Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Both machines appear to be pinging again, we are monitoring them on our end.

  • Investigating
    Investigating

    We are unable to access the machines via IPMI, we are waiting on our provider to resolve a network error on their end.

Panel is down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2024

No notices reported this month

May 2024

Dallas VPS & Game Server Outage
  • Resolved
    Resolved

    All Dallas systems are back online. Please open a ticket if you are still experiencing any issues.

  • Update
    Update

    The budget nodes and RN32/33 are back online. We are waiting on RN28/29.

  • Update
    Update

    Dallas VPS node #3 is back online

  • Update
    Update

    Dallas VPS nodes #1 & #2 are back online. You will likely need to reboot your VPS via the client area before its accessible

  • Monitoring
    Monitoring

    We are still waiting on the PDUs for RN28-33, RN1-BG-DAL, RN2-BG-DAL, and Dallas VPS nodes 1-3 to recover. All other Dallas systems should be operational.

  • Investigating
    Investigating

    All Dallas game servers are offline and some VPS nodes as well. The facility we use currently has no power. We will update you as more information is sent our way.

RN64-GAME Texas Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The CPU and power supply on this machine were replaced and the system is back online. We'll keep monitoring this system closely.

  • Investigating
    Investigating

    The machine has powered itself off again. Our provider has sent the techs on site to investigate further.

  • Monitoring
    Monitoring

    Our provider found this machine was having thermal issues so they added an additional fan and raised the fan speed to increase overall airflow. This machine is back online and being monitored closely.

  • Investigating
    Investigating

    We are currently communicating with our provider as this machine isn't powering on. They will have the system de-racked for further inspection as they believe the power supply failed. We'll keep you posted and apologize for the inconvenience this has caused.

May 2024 to Jul 2024

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