RocketNode - Notice history

All systems operational

Panel - Operational

98% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 94.65%

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Nov 2023
Dec 2023
Jan 2024

Billing - Operational

98% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 94.65%

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Nov 2023
Dec 2023
Jan 2024
99% - uptime

VA Game Servers - Operational

98% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 94.65%

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Nov 2023
Dec 2023
Jan 2024

VA VPS Servers - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 99.88%

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Nov 2023
Dec 2023
Jan 2024

VA Databases - Operational

98% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 94.65%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

NYC Budget Game Servers - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

Texas Game Servers - Operational

100% - uptime
Nov 2023 · 99.54%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Texas VPS Servers - Operational

100% - uptime
Nov 2023 · 99.98%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Texas Databases - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

Oregon Game Servers - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Oregon Databases - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

London Game Servers - Operational

100% - uptime
Nov 2023 · 99.49%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

London Databases - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

Singapore Game Servers - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Singapore Databases - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
100% - uptime

Australia Game Servers - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Australia Databases - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024
Operational

Keymaster - Operational

Platform Server (FXServer) - Operational

Client authentication (CnL) - Operational

Notice history

Jan 2024

Dallas5 VPS Node Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our provider has restored network connectivity

  • Investigating
    Investigating
    We are currently investigating this incident.
Dallas7 VPS Node Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Our provider implemented a fix and we are monitoring this system

  • Investigating
    Investigating

    We are currently investigating this incident.

RN53 (Dallas) Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Upstream implemented a fix and we are monitoring the system

  • Investigating
    Investigating

    We are currently investigating this incident.

VA Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We've restored the billing panel, game panel, and VA game servers on our backup internet connection.

  • Identified
    Identified

    We're working on restoring panel, billing, and VA game servers on our backup internet provider

  • Investigating
    Investigating

    Our ISP is being hit with a DDOS attack. We're waiting on them to resolve the issue.

Virginia Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Our mitigation experts are currently monitoring our network closely. Everything should be back online.

  • Identified
    Identified

    We are in the process of mitigating a 1Tbps DDOS attack against our Virginia network

Dec 2023

RN44, RN45, RN27 (Dallas TX) Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    RN27, RN44, and RN45 are back online. We're currently monitoring all three systems.

  • Identified
    Identified

    Our provider has identified the issue affecting RN44, RN45, and RN27 and are finishing emergency maintenance on their end. They expect the systems to be available soon

NYC Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The NYC nodes are back online. We are still investigating the cause of the downtime.

  • Investigating
    Investigating

    Our NYC nodes are currently experiencing network downtime. We are working with our upstream provider to resolve the issue.

Nov 2023

RN27, Dallas TX Outage
  • Resolved
    Resolved

    All clients have been transferred to our new RN27 node

  • Update
    Update

    We are in the process of transferring all clients on RN27 to our new machine in order to prevent further downtime due to hardware issues.

  • Identified
    Identified

    We have identified a hardware issue with RN27 which is causing the entire node to lock up. We are working with our provider to get a new system provisioned and all game servers moved over.

RN27, Dallas TX Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We have been made aware via our monitoring stack that RN27 Texas is down. We are investigating the cause and escalating this issue upstream to get the server checked to see why it's down and resolve the issue as soon as possible! We'll keep you updated.

London RN46 & RN47 Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Update
    Update

    The machines were found to be faulty and have been replaced, we are working on getting the machines back up ASAP.

  • Update
    Update

    We are continuing to work on a fix for this incident with our upstream provider.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Dallas VPS Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We have identified the issue and are implementing a fix.

  • Investigating
    Investigating

    We are currently investigating this incident.

Internet failover in VA
  • Completed
    November 12, 2023 at 11:07 PM
    Completed
    November 12, 2023 at 11:07 PM

    The internet failover has successfully completed. We are now running on our primary internet connection.

  • In progress
    November 12, 2023 at 10:00 PM
    In progress
    November 12, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    November 12, 2023 at 10:00 PM
    Planned
    November 12, 2023 at 10:00 PM

    We are planning to rollback to our primary internet connection later this afternoon. While we don't expect any downtime, you may experience a tiny bit of packet loss as the connection rolls over.

Nov 2023 to Jan 2024

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