RocketNode - Upgrading VA Cluster – Maintenance details

All systems operational

Upgrading VA Cluster

Completed
Scheduled for September 09, 2023 at 6:30 PM – 10:36 PM

Affects

Services

Under maintenance from 6:30 PM to 10:36 PM

Billing Panel

Under maintenance from 6:30 PM to 10:36 PM

Apollo Panel

Under maintenance from 6:30 PM to 10:36 PM

Updates
  • Completed
    September 09, 2023 at 10:36 PM
    Completed
    September 09, 2023 at 10:36 PM

    Maintenance has been completed successfully. We will be writing a post-mortem detailing this incident later.

    We will be monitoring our systems for the next 24 hours to ensure reliability - for now, we are looking good. Thank you so much for dealing with us throughout the entire incident.

  • Update
    September 09, 2023 at 10:27 PM
    Update
    September 09, 2023 at 10:27 PM

    A fix has been implemented and we are now recovering the services.

  • Update
    September 09, 2023 at 10:06 PM
    Update
    September 09, 2023 at 10:06 PM

    The root cause of the downtime has been identified - we are performing the fixes necessary now

  • In progress
    September 09, 2023 at 6:30 PM
    In progress
    September 09, 2023 at 6:30 PM

    Maintenance is now in progress

  • Planned
    September 09, 2023 at 6:30 PM
    Planned
    September 09, 2023 at 6:30 PM

    We are planning to upgrade our Kubernetes VA cluster in the next few minutes. We expect zero downtime during this upgrade - we always like to inform our customers before we make any adjustments.