RocketNode - RN27, Dallas TX - Full Outage – Incident details

RN27, Dallas TX - Full Outage

ResolvedPartial outage6 hours 20 minutes
  • ResolvedUTC

    The node appears stable so we're marking this as resolved for now.

  • MonitoringUTC

    We've been able to get the system up due to a hardware reboot but we are still investigating the logs to see what caused the machine to go down. RN27 will resume operation unless specified otherwise. We will monitor the system for the time being.

  • UpdateUTC

    We've been informed techs are being sent to inspect the server and bring it back online. We will keep you informed.

  • InvestigatingUTC

    We have been made aware via our monitoring stack that RN27 Texas is down. We are investigating the cause and escalating this issue upstream to get the server checked to see why it's down and resolve the issue as soon as possible! We'll keep you updated.