RN63-GAME Outage

Resolved

Operational

Started over 2 years agoMarch 12, 2024Lasted 13 daysMarch 12, 20242:34 PMMarch 25, 20247:31 PMUTC

Updates

Resolved
March 25, 2024 at 7:31 PMUTC
Resolved
March 25, 2024 at 7:31 PMUTC
This incident has been resolved.
Update
March 19, 2024 at 5:11 AMUTC
Update
March 19, 2024 at 5:11 AMUTC
All RN63 clients have been transferred to our new London RN66 machine while we diagnose this machine further.
Monitoring
March 15, 2024 at 4:41 AMUTC
Monitoring
March 15, 2024 at 4:41 AMUTC
Our provider has restored access to the machine and we are monitoring it closely.
Identified
March 13, 2024 at 3:26 AMUTC
Identified
March 13, 2024 at 3:26 AMUTC
The machine is continuing to lock up on us. We're waiting on the London datacenter we work with to give us an update regarding this issue as it appears to be hardware related.
Monitoring
March 12, 2024 at 2:38 PMUTC
Monitoring
March 12, 2024 at 2:38 PMUTC
The node regained network connectivity but we are still having our provider investigate the issue.
Investigating
March 12, 2024 at 2:34 PMUTC
Investigating
March 12, 2024 at 2:34 PMUTC
RN63 lost network connectivity. We are investigating the cause.

RocketNode - RN63-GAME Outage – Incident details