RocketNode - RN63-GAME Outage – Incident details

RN63-GAME Outage

Resolved316 hours 57 minutes
  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    All RN63 clients have been transferred to our new London RN66 machine while we diagnose this machine further.

  • MonitoringUTC

    Our provider has restored access to the machine and we are monitoring it closely.

  • IdentifiedUTC

    The machine is continuing to lock up on us. We're waiting on the London datacenter we work with to give us an update regarding this issue as it appears to be hardware related.

  • MonitoringUTC

    The node regained network connectivity but we are still having our provider investigate the issue.

  • InvestigatingUTC

    RN63 lost network connectivity. We are investigating the cause.