RocketNode - Scheduled Maintenance - Dallas – Incident details

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Scheduled Maintenance - Dallas

Resolved
Under maintenance
Started over 1 year agoLasted 167 hours 27 minutes
Updates
  • Resolved
    UTC
    Resolved

    Maintenance on RN68-GAME has been completed.

  • Update
    UTC
    Update

    Maintenance on RN68-GAME (final machine) has started.

  • Update
    UTC
    Update

    RN53-GAME Maintenance has been completed.

  • Update
    UTC
    Update

    File migration for RN53-GAME servers is still ongoing. Thank you for your continued patience.

  • Update
    UTC
    Update

    RN71-GAME Dallas servers are back online. RN53-GAME is still in progress.

    RN68-GAME will be completed tomorrow @ 7AM EST so our infrastructure team can complete the upgrade during non-peak hours.

  • Update
    UTC
    Update

    Maintenance on RN53 and RN71 has started.

  • Update
    UTC
    Update

    RN55-GAME server upgrades have been completed.

  • Update
    UTC
    Update

    File transfer is 85% complete for RN55 Dallas servers.

  • Monitoring
    UTC
    Monitoring

    Maintenance has been completed on RN69-GAME servers.

  • Investigating
    UTC
    Investigating

    Maintenance for the following Dallas machines has started:

    RN55-GAME
    RN69-GAME

  • Update
    UTC
    Update

    RN64-GAME and RN65-GAME servers are back online.

    Upgrades for the following nodes will be completed next week:

    RN55-GAME: Monday @ 7AM EST
    RN69-GAME: Monday @ 7AM EST

    RN53-GAME: Tuesday @ 7AM EST
    RN68-GAME: Tuesday @ 7AM EST
    RN71-GAME: Tuesday @ 7AM EST

  • Monitoring
    UTC
    Monitoring

    All servers on RN64-GAME are back online on the upgraded hardware and network. File transfer is still ongoing for RN65-GAME servers.

    Thank you for your patience and don't hesitate to reach out to us through a support ticket with any questions or concerns.

  • Investigating
    UTC
    Investigating

    Dear RocketNode Client,

    We're pleased to announce that our team will be performing scheduled upgrades to machines at our Dallas location. These upgrades include increased memory and storage capacity, as well as the addition of CosmicGuard DDoS Protection, boosting the performance and reliability of our systems. Maintenance will begin at the specified time for each system, and is expected to be completed by early afternoon on the same day.

    RN64-GAME: Thursday @ 7AM EST
    RN65-GAME: Thursday @ 7AM EST


    RN55-GAME: Monday @ 7AM EST
    RN69-GAME: Monday @ 7AM EST

    RN53-GAME: Tuesday @ 7AM EST
    RN68-GAME: Tuesday @ 7AM EST
    RN71-GAME: Tuesday @ 7AM EST

    We truly appreciate your patience and understanding as we complete these upgrades. Don't hesitate to open a ticket with our team with any questions or concerns. Thank you!