RocketNode - Notice history

We are aware that billing is back offline and offline VA game servers are not rebooting - our team is investigating further.

Our fiber link has been replaced and access to all services (Game Panel, Billing, VA GAME) have been restored. We are continuing to monitor the network closely.

We have an onsite technician working on restoring network connectivity. Thank you for your continued patience.

This incident has been resolved (a patch has been applied to the network router and traffic has been stable for the past few hours)

Network connectivity has been restored to all machines

Maintenance on RN68-GAME has been completed.

Maintenance on RN68-GAME (final machine) has started.

RN53-GAME Maintenance has been completed.

File migration for RN53-GAME servers is still ongoing. Thank you for your continued patience.

RN71-GAME Dallas servers are back online. RN53-GAME is still in progress.

RN68-GAME will be completed tomorrow @ 7AM EST so our infrastructure team can complete the upgrade during non-peak hours.

Maintenance on RN53 and RN71 has started.

RN55-GAME server upgrades have been completed.

File transfer is 85% complete for RN55 Dallas servers.

Maintenance has been completed on RN69-GAME servers.

Maintenance for the following Dallas machines has started:

RN55-GAME
RN69-GAME

RN64-GAME and RN65-GAME servers are back online.

Upgrades for the following nodes will be completed next week:

RN55-GAME: Monday @ 7AM EST
RN69-GAME: Monday @ 7AM EST

RN53-GAME: Tuesday @ 7AM EST
RN68-GAME: Tuesday @ 7AM EST
RN71-GAME: Tuesday @ 7AM EST

All servers on RN64-GAME are back online on the upgraded hardware and network. File transfer is still ongoing for RN65-GAME servers.

Thank you for your patience and don't hesitate to reach out to us through a support ticket with any questions or concerns.

RN71-GAME (Dallas) is racked and back online. We will continue to monitor this machine on our end.

This machine is being installed back in the rack shortly. Upgrades were made to the PSU and cooling system.

London, Germany, Singapore, and Sydney have had the update take effect. We will continue monitoring all locations closely.

All Virginia game servers have been rebooted and CPU usage has stabilized. We will begin rebooting game servers in other locations shortly.

Approximately half of VA game servers have been rebooted. We expect to have the rest fully rebooted within an hour. Thank you for your patience.

Virginia servers are in the process of being rebooted. All servers with artifact version set to 'latest' with auto-update enabled will be rolled back to version '12911' from last week.

All Dallas game server machines have been rebooted - reverting anyone with artifact version set to 'latest' with auto-update enabled to '12911'

The system update has been complete and servers using the latest artifact (with auto-update enabled) have been reverted to version 12911

This system is being rebooted now

The migration to CosmicGuard has been completed. Game-specific filters for FiveM, Minecraft, and other games have been implemented for Virginia game servers, along with updated firewall rules, helping to provide additional layers of protection.

All Virginia VPS' are now being routed through CosmicGuard DDoS mitigation. Our team will continue to monitor traffic closely.

All London VPS' are now being routed through CosmicGuard. We will proceed shortly with migrations for Virginia VPS services.

If you have any questions or concerns don't hesitate to open a ticket with our team!

Our websites and VA game servers have been all migrated over to our new ISP/DDoS mitigation provider, CosmicGuard.

We will begin moving the last of our infrastructure behind Path.net's network to CosmicGuard shortly, beginning with London VPS services.

London VPS clients may experience a brief connection drop as we begin migrating traffic through our new provider.

Our team is seeing high packet loss through Path.net's network. We have been in contact with another vendor for DDoS mitigation and will have more details regarding the migration later this week. Thank you for your cooperation and understanding.

An update to the Virginia network has been pushed and our team is continuing to monitor network traffic closely. If you are still having trouble getting your server back online please open a ticket with our support team. Thank you!