RocketNode - Notice history

The node appears stable so we're marking this as resolved for now.

We've been able to get the system up due to a hardware reboot but we are still investigating the logs to see what caused the machine to go down. RN27 will resume operation unless specified otherwise. We will monitor the system for the time being.

We've been informed techs are being sent to inspect the server and bring it back online. We will keep you informed.

Seems like everything is working as intended and the overall load of RN27 is within acceptable levels.

The machine is back online. We identified there was a faulty fan in the system which caused the machine to overheat. This fan has now been replaced and the system is back online. We will continue to monitor system performance and move some servers to our new RN30 Texas Node to lighten the load on RN27 for improved performance.

We have been informed the tech is on-site. We will update you once we have a newer update on the situation.

We are still waiting for an on-site tech to attend to our server.

This incident has been resolved.

We are continuing to monitor the attacks against our VA network.

Our engineering teams have recently pushed out a new feature set to automatically enable our enhanced protection on a per-server basis. We will be backfilling servers tomorrow morning (restarting your server tonight can also adopt the protection if you don't want to wait until tomorrow). The more servers we adopt into our enhanced protection, the less room there is for an attack to hurt. We will ensure everything is locked down ironclad tomorrow.

To also provide some additional clarity, enhanced protection is not a new subscription plan or something like that, but rather our game specific filtering which will allow our network to thwart attacks in milliseconds rather than seconds (like the 60 second downtime sprints we've been seeing).

We will keep everyone updated with any further developments. Thank you!

For the past few days or so, our network engineering team has been actively handling DDoS attacks against the VA network.

We believe the attacks have concluded and have fully identified the perpetrator. We will continue to monitor the network and be available to provide any manual intervention necessary. In the meantime, our team is still working around the clock to improve our automated DDoS mitigation strategies and response time.

We will keep everyone updated with any further developments.

Everything appears to be working correctly. This incident is now considered resolved.

A fix has been implemented. We will monitor to make sure it will continue to keep the nodes up.

We have identified the issue and are implementing a fix.

Network traffic is back to routing through our primary upstream. This incident has been resolved.

Our primary upstream has returned back online a few hours ago and seems to be stable. Tomorrow morning, we will transparently re-route all traffic back through our primary upstream, meaning there will be no downtime at all.