RocketNode - Notice history

System Under Maintenance

Panel - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Billing - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

VA Game Servers - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

VA VPS Servers - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

VA Databases - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

NYC Budget Game Servers - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

Texas Game Servers - Under maintenance

100% - uptime
Oct 2023 · 100.0%Nov · 99.54%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Texas VPS Servers - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 99.98%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Texas Databases - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

Oregon Game Servers - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Oregon Databases - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

London Game Servers - Under maintenance

100% - uptime
Oct 2023 · 100.0%Nov · 99.49%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

London Databases - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

Singapore Game Servers - Under maintenance

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Singapore Databases - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

Australia Game Servers - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Australia Databases - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

FiveM

Operational

Keymaster - Operational

Platform Server (FXServer) - Operational

Client authentication (CnL) - Operational

Notice history

Dec 2023

RN44, RN45, RN27 (Dallas TX) Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    RN27, RN44, and RN45 are back online. We're currently monitoring all three systems.

  • Identified
    Identified

    Our provider has identified the issue affecting RN44, RN45, and RN27 and are finishing emergency maintenance on their end. They expect the systems to be available soon

NYC Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The NYC nodes are back online. We are still investigating the cause of the downtime.

  • Investigating
    Investigating

    Our NYC nodes are currently experiencing network downtime. We are working with our upstream provider to resolve the issue.

Nov 2023

RN27, Dallas TX Outage
  • Resolved
    Resolved

    All clients have been transferred to our new RN27 node

  • Identified
    Update

    We are in the process of transferring all clients on RN27 to our new machine in order to prevent further downtime due to hardware issues.

  • Identified
    Identified

    We have identified a hardware issue with RN27 which is causing the entire node to lock up. We are working with our provider to get a new system provisioned and all game servers moved over.

RN27, Dallas TX Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We have been made aware via our monitoring stack that RN27 Texas is down. We are investigating the cause and escalating this issue upstream to get the server checked to see why it's down and resolve the issue as soon as possible! We'll keep you updated.

London RN46 & RN47 Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Update

    The machines were found to be faulty and have been replaced, we are working on getting the machines back up ASAP.

  • Identified
    Update

    We are continuing to work on a fix for this incident with our upstream provider.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Dallas VPS Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We have identified the issue and are implementing a fix.

  • Investigating
    Investigating

    We are currently investigating this incident.

Internet failover in VA
  • Completed
    November 12, 2023 at 11:07 PM
    Completed
    November 12, 2023 at 11:07 PM

    The internet failover has successfully completed. We are now running on our primary internet connection.

  • In progress
    November 12, 2023 at 10:00 PM
    In progress
    November 12, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    November 12, 2023 at 10:00 PM
    Planned
    November 12, 2023 at 10:00 PM

    We are planning to rollback to our primary internet connection later this afternoon. While we don't expect any downtime, you may experience a tiny bit of packet loss as the connection rolls over.

Oct 2023

RN27, Dallas TX - Scheduled Maintenance
  • Completed
    October 03, 2023 at 4:38 PM
    Completed
    October 03, 2023 at 4:38 PM

    The work has been completed and servers are booting again now with the machine being operational. We will continue to monitor for any issues that could arrise.

  • Planned
    October 03, 2023 at 3:00 PM
    Planned
    October 03, 2023 at 3:00 PM

    We are expecting to take RN27 down for roughly 2 hours to replace the CPU in an attempt to resolve the issue with recent crashes on this node. We will update you if the expected timeframe changes and of any information we believe is relevant.

  • In progress
    October 03, 2023 at 2:50 PM
    In progress
    October 03, 2023 at 2:50 PM

    We are now shutting down RN27 in preparation for the work to be completed. We will provide more updates as they come.

FiveM is down - Keymaster Offline
  • Resolved
    Resolved

    CFX has said it's resolved and it does appear that is the case. Marking as resolved.

  • Monitoring
    Monitoring

    A fix has been implemented (as reported by cfx.re) and it appears it's online. We will consider this resolved when Cfx.re concludes the incident.

  • Identified
    Identified

    We will monitor their status page and update ours once it's back up.
    You can also check here for the latest results: https://status.cfx.re/

    During this time, servers will not be able to authenticate your server key and your server won't start.

Oct 2023 to Dec 2023

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