RocketNode - Notice history

All systems operational

Operational

Keymaster - Operational

Platform Server (FXServer) - Operational

Client authentication (CnL) - Operational

Notice history

View current status

Feb 2026

No notices reported this month

Jan 2026

RN83-GAME Dallas Outage
ResolvedPartial outage110 hours 58 minutes
  • ResolvedUTC

    All servers have been migrated off RN83-GAME.

  • MonitoringUTC

    The DC technician brought RN83-GAME back online. We are in the process of migrating servers on RN83-GAME to new hardware due to reliability concerns.

    All servers will be migrated to new owned hardware with Ryzen 9 7950X CPUs behind CosmicGuard DDoS Protection

  • InvestigatingUTC
    We are currently investigating this incident.
JAN27
WHMCS System Update
CompletedMaintenance1 hour
  • CompletedJanuary 27, 2026 at 11:00 AMUTC
    Maintenance has completed successfully
  • In progressJanuary 27, 2026 at 10:00 AMUTC
    Maintenance is now in progress
  • PlannedJanuary 27, 2026 at 10:00 AMUTC

    We will be upgrading the software for the client area which will result in the client area being down.

Virginia Game Server Outage
ResolvedMajor outage31 hours 4 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Virginia game servers are stabilizing.

  • InvestigatingUTC
    We are currently investigating this incident.
VA Game Outage
ResolvedMajor outage32 hours 57 minutes
  • ResolvedUTC

    Resolved
    --
    We had some Ceph MDS nodes reconciling on the wrong version, which unfortunately led to a massive amount of connection failures and a cluster-wide blacklist of internal IPs. it should be all sorted now. Apologies for the delay while we navigated these, everything should be stable now. If your servers are still not working, please perform a hard refresh (Ctrl+F5), and if you're still experiencing problems, please reach out to support and we'll be happy to look into it and get this resolved. Thank you for your patience!

  • MonitoringUTC

    A fix has been applied. If you're still having trouble booting your server, please open a ticket with us.

  • InvestigatingUTC

    We are aware that VA game servers are not accessible from the game panel. Our team is currently investigating.

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    VA Game appears to be stabilizing. If you’re still running into trouble booting your server please open a ticket with us.

  • InvestigatingUTC

    We are aware of some game servers being unable to boot. Our team is investigating further.

Dallas Game Node Outage
ResolvedMajor outage12 hours 11 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    RN77-GAME is back online. Our team will continue monitoring these systems closely.

  • UpdateUTC

    RN83-GAME is back online. A technician is in the process of being dispatched for RN77-GAME

  • InvestigatingUTC

    The following Dallas nodes are currently inaccessible:

    RN77-GAME

    RN83-GAME

    The issue has been escalated to our upstream providers, and we are awaiting further information.

Dec 2025

Dallas Game / VPS Outage
ResolvedPartial outage44 hours 26 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    All systems are back online and we are continuing to monitor them closely.

  • InvestigatingUTC

    We are currently investigating this incident.

    Impacted: Dallas1 VPS, Dallas3 VPS, RN26-GAME, RN28-GAME, RN32-GAME, RN33-GAME, RN83-GAME

London VPS Outage
ResolvedMajor outage268 hours 18 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Network traffic for London VPS services has stabilized.

  • InvestigatingUTC

    We are aware of network connectivity issues impacting London VPS services. We are currently in contact with our upstream providers and are actively working towards a resolution.

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