RocketNode - Notice history

All systems operational

Operational

Keymaster - Operational

Platform Server (FXServer) - Operational

Client authentication (CnL) - Operational

Notice history

Nov 2024

RN68-GAME Dallas Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The data center technicians have replaced the motherboard, CPU, and power supply to bring this system back online and ensure stability.

    All game servers on this node are now accessible. Don’t hesitate to open a ticket with any further questions or concerns. Thank you for your understanding and patience.

  • Investigating
    Investigating

    We are currently investigating this incident further with our provider as the machine is unresponsive to power actions. We will post an update once we have more information.

Oct 2024

Dallas RN69-GAME Downtime
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The data center has re-racked this system with a new motherboard. It is rebooting as we speak.

    Thank you for your patience and we’ll continue monitoring this system closely.

  • Update
    Update

    This system has been pulled by the data center for further analysis

  • Investigating
    Investigating

    We're currently investigating this further with our provider - The system is currently unresponsive

Sep 2024

Dallas Degraded Network Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our provider appears to be mitigating the attack. We will continue monitoring these machines closely.

  • Investigating
    Investigating

    Game servers RN26, RN28, RN32, RN33, BG-DAL-1, BG-DAL-2 and VPS systems Dallas1, Dallas2, and Dallas3 are all facing degraded network performance at this time. This is an upstream issue impacting other hosting providers and clients in the Dallas datacenter we utilize for some of our systems. Unfortunately we don't have an ETA on a resolution at this time

Virginia1 VPS Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Network connectivity appears to be restored. We are monitoring this system closely.

  • Investigating
    Investigating
    We are currently investigating this incident.

Sep 2024 to Nov 2024

Next