RocketNode - Notice history

All systems operational

Operational

Keymaster - Operational

Platform Server (FXServer) - Operational

Client authentication (CnL) - Operational

Notice history

Oct 2024

Dallas RN69-GAME Downtime
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The data center has re-racked this system with a new motherboard. It is rebooting as we speak.

    Thank you for your patience and we’ll continue monitoring this system closely.

  • Update
    Update

    This system has been pulled by the data center for further analysis

  • Investigating
    Investigating

    We're currently investigating this further with our provider - The system is currently unresponsive

Sep 2024

Dallas Degraded Network Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our provider appears to be mitigating the attack. We will continue monitoring these machines closely.

  • Investigating
    Investigating

    Game servers RN26, RN28, RN32, RN33, BG-DAL-1, BG-DAL-2 and VPS systems Dallas1, Dallas2, and Dallas3 are all facing degraded network performance at this time. This is an upstream issue impacting other hosting providers and clients in the Dallas datacenter we utilize for some of our systems. Unfortunately we don't have an ETA on a resolution at this time

Virginia1 VPS Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Network connectivity appears to be restored. We are monitoring this system closely.

  • Investigating
    Investigating
    We are currently investigating this incident.

Aug 2024

Dallas Degraded Network Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    11:10PM EST (8/31) - The network has stabilized and has been performing as expected for the past ~11 hours. We'll keep monitoring on our end.

  • Update
    Update

    The mentioned systems appear to be offline and facing degraded network connectivity again. Our upstream provider is facing a large, sustained DDoS attack impacting RocketNode and dozens of other hosting providers and clients. We apologize for the inconvenience this has been and will continue to monitor the situation closely.

  • Monitoring
    Monitoring

    All systems appear to be recovering. We will check in with our provider for an update on this incident.

  • Investigating
    Investigating

    1AM EST:

    Game servers RN26, RN28, RN32, RN33, BG-DAL-1, BG-DAL-2 and VPS systems Dallas1, Dallas2, and Dallas3 are all facing degraded network performance at this time. This is an upstream issue impacting other hosting providers and clients in the Dallas datacenter we utilize for some of our systems. Unfortunately we don't have an ETA on a resolution at this time, but we'll keep you posted as we receive more information.

Dallas2 VPS Outage
  • Resolved
    Resolved

    The power cable came loose while the dc techs were working in the rack. This system is back online

  • Investigating
    Investigating

    We are unable to access the machine at this time- we are reaching out to our provider for more information

Aug 2024 to Oct 2024

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