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FiveM
Keymaster - Operational
Keymaster
Platform Server (FXServer) - Operational
Platform Server (FXServer)
Client authentication (CnL) - Operational
Client authentication (CnL)
RN71-GAME (Dallas) is racked and back online. We will continue to monitor this machine on our end.
This machine is being installed back in the rack shortly. Upgrades were made to the PSU and cooling system.
Our team has noticed that this machine is powered off. This machine will be pulled from the rack shortly for further analysis.
London, Germany, Singapore, and Sydney have had the update take effect. We will continue monitoring all locations closely.
All Virginia game servers have been rebooted and CPU usage has stabilized. We will begin rebooting game servers in other locations shortly.
Approximately half of VA game servers have been rebooted. We expect to have the rest fully rebooted within an hour. Thank you for your patience.
Virginia servers are in the process of being rebooted. All servers with artifact version set to 'latest' with auto-update enabled will be rolled back to version '12911' from last week.
All Dallas game server machines have been rebooted - reverting anyone with artifact version set to 'latest' with auto-update enabled to '12911'
Hi all, our team has been been reviewing system metrics across all our locations and noticed a significant spike in CPU usage in the past week. We've determined that newer CFX builds are taxing the CPUs on our systems much more than previous ones due to a bad update. We are seeing upwards of 90-100% CPU usage compared to 25-30% from before the most recent builds.Action being taken:We are rolling back all servers which have their artifact version set to 'latest' and auto-update enabled to version '12911' from last week.We will begin the rollback process with our Dallas servers shortly, and will continue to deploy this fix across additional locations.We appreciate your cooperation and patience as our goal is to provide a smooth gameplay experience for everyone.
The system update has been complete and servers using the latest artifact (with auto-update enabled) have been reverted to version 12911
This system is being rebooted now
Our infrastructure team is pushing an update to this machine. The system will need to reboot in the process. We will post here once the reboot has been pushed.
The migration to CosmicGuard has been completed. Game-specific filters for FiveM, Minecraft, and other games have been implemented for Virginia game servers, along with updated firewall rules, helping to provide additional layers of protection.
All Virginia VPS' are now being routed through CosmicGuard DDoS mitigation. Our team will continue to monitor traffic closely.
All London VPS' are now being routed through CosmicGuard. We will proceed shortly with migrations for Virginia VPS services.If you have any questions or concerns don't hesitate to open a ticket with our team!
Our websites and VA game servers have been all migrated over to our new ISP/DDoS mitigation provider, CosmicGuard.We will begin moving the last of our infrastructure behind Path.net's network to CosmicGuard shortly, beginning with London VPS services.London VPS clients may experience a brief connection drop as we begin migrating traffic through our new provider.
Our team is seeing high packet loss through Path.net's network. We have been in contact with another vendor for DDoS mitigation and will have more details regarding the migration later this week. Thank you for your cooperation and understanding.
We are seeing high packet loss from Path.net's network. We are working alongside their team to get this resolved as soon as possible. Thank you for your patience.
An update to the Virginia network has been pushed and our team is continuing to monitor network traffic closely. If you are still having trouble getting your server back online please open a ticket with our support team. Thank you!
Our team is aware of network instability impacting our Virginia location. We're actively working towards a solution and appreciate your maturity and patience as we aim to have this resolved by the morning. More updates to come.
Connectivity to the machine and VPS’ has been restored for the past couple hours. Please open a ticket if you are still experiencing any issues. Thank you.
Our upstream provider is currently investigating. Network connectivity has dropped out for us and other customers in the data center.
We are no longer seeing packet loss occurring on this node. We will continue to monitor networking for this machine closely.
We are seeing some packet loss still occurring on this machine. The network technicians have been notified and we are awaiting further details.
2PM EST - Network connectivity to this machine has been restored. Our provider was mitigating an attack and put additional filtering in place to bring our machine back online. We will continue monitoring this node closely.
We are currently working with our upstream provider to resolve a network issue affecting this node. Their datacenter technicians are currently diagnosing the problem and we are awaiting further details. We appreciate your patience and understanding.
Dec 2024 to Feb 2025
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