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FiveM
Keymaster - Operational
Keymaster
Platform Server (FXServer) - Operational
Platform Server (FXServer)
Client authentication (CnL) - Operational
Client authentication (CnL)
No notices reported this month
This incident has been resolved. Please open a ticket if you are facing any issues.
RN26 has had network and IPMI connectivity restored. New IPs for these machines can be located on your game panel.
We apologize for the delayed update regarding this issue. One of our Dallas providers had a subnet revoked resulting in our machines along with others using IPs in the same block to lose network connectivity. All machines with this provider have been updated to new IPs with the exception of RN26. We are currently waiting for IPMI access on this machine.
Internet connectivity appears to have been restored to this machine. We will continue to monitor it.
Our provider is investigating this incident. Other customers appear to be impacted
RN32/33 had its operating system installed onto a new drive. Everything appears to be functioning properly but we will monitor this system closely.
Our provider is de-racking this system in order to perform a drive check. We will provide further updates as we hear from them.
We are still waiting for a response from our provider regarding the RN32/33 machine. It appears the system is missing its OS drive, but we are waiting for confirmation.
All machines in the same IP space as RN32/33 also appear to be impacted (RN26/RN28/RN29)
All RN63 clients have been transferred to our new London RN66 machine while we diagnose this machine further.
Our provider has restored access to the machine and we are monitoring it closely.
The machine is continuing to lock up on us. We're waiting on the London datacenter we work with to give us an update regarding this issue as it appears to be hardware related.
The node regained network connectivity but we are still having our provider investigate the issue.
RN63 lost network connectivity. We are investigating the cause.
Our provider implemented a fix and we are currently monitoring the machine
Our provider let us know that they will send someone on site tomorrow morning (8AM EST) to diagnose the issue further.
Our provider has acknowledged the issue and has their network team investigating further.
All transfers have been completed
There is roughly another 700GB to transfer over to the new machine from RN27. 1TB has already been processed
The last of the transfers are being completed. RN27 servers are in the process of being transferred to our new 7950x machines.
Transfers from RN45 to RN65 have completed.
Customers on RN45 will be transferred to RN65 starting at 9AM EST as part of our Dallas 7950x server upgrade.
Dallas customers on RN30 are in the processed of being transferred to RN64
Transfers to RN64 from RN44 have completed.
RN44 Clients are in the process of being transferred to RN64, one of our new Dallas 7950x machines
Our provider/datacenter is investigating this incident. We are unable to ping the machine.
Our provider implemented a fix and are we are monitoring this system closely.
We have contacted our provider for more information regarding this issue. Some VPS' are unable to connect to the internet
CosmicGuard has implemented a temporary fix
CosmicGuard (The DDOS provider of RN30) is experiencing an outage. Monitor it here: https://status.as30456.net/clsb9md3m16193agn67p64xhem
Feb 2024 to Apr 2024
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