RocketNode - Notice history

All systems operational

Operational

Keymaster - Operational

Platform Server (FXServer) - Operational

Client authentication (CnL) - Operational

Notice history

View current status

Nov 2024

RN68-GAME Dallas Outage
ResolvedPartial outage44 hours 18 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The data center technicians have replaced the motherboard, CPU, and power supply to bring this system back online and ensure stability.

    All game servers on this node are now accessible. Don’t hesitate to open a ticket with any further questions or concerns. Thank you for your understanding and patience.

  • InvestigatingUTC

    We are currently investigating this incident further with our provider as the machine is unresponsive to power actions. We will post an update once we have more information.

Oct 2024

Dallas RN69-GAME Downtime
ResolvedPartial outage11 hours 37 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The data center has re-racked this system with a new motherboard. It is rebooting as we speak.

    Thank you for your patience and we’ll continue monitoring this system closely.

  • UpdateUTC

    This system has been pulled by the data center for further analysis

  • InvestigatingUTC

    We're currently investigating this further with our provider - The system is currently unresponsive

Sep 2024

Dallas Degraded Network Performance
ResolvedPartial outage12 hours
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Our provider appears to be mitigating the attack. We will continue monitoring these machines closely.

  • InvestigatingUTC

    Game servers RN26, RN28, RN32, RN33, BG-DAL-1, BG-DAL-2 and VPS systems Dallas1, Dallas2, and Dallas3 are all facing degraded network performance at this time. This is an upstream issue impacting other hosting providers and clients in the Dallas datacenter we utilize for some of our systems. Unfortunately we don't have an ETA on a resolution at this time

Virginia1 VPS Outage
ResolvedPartial outage17 hours 3 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Network connectivity appears to be restored. We are monitoring this system closely.

  • InvestigatingUTC
    We are currently investigating this incident.

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Sep 2024 to Nov 2024

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